Where is LIFETIME Care at Home getting its information and updates on Covid-19?

LIFETIME Care at Home, in conjunction with VNA Community Healthcare and Hospice, is in ongoing collaboration with the Connecticut Department of Public Health and staying up to date with information from the Center for Disease Control. We implement protocols and procedures based upon the most current data that affects our State.

What methods do you have for communicating the most up to date information to your staff?

Our web-based operating platform allows us to message any new and pertinent information to a specific caregiver or our entire caregiving staff. We also produce a weekly caregiver communication to educate and involve our staff that is sent via Email to all caregivers.

What measures has LIFETIME Care at Home taken to protect their caregivers?

In addition to the measures noted above, we have been providing surgical procedure masks, gloves, and hand sanitizer to all of our caregivers along with other personal protective equipment requires by some facilities. We require our caregivers to wear masks and gloves when at any client’s home and our communications to them also remind them to wash their hands for at least 20 seconds when arriving at a client’s home as well as frequently throughout their shifts.

What is your criteria for starting care for a client who had tested positive for Covid-19?

We will accept clients who have tested negative after having had a positive for the virus, OR a potential client must be totally symptom free without the use of medications for a period of 72 hours prior to beginning services.

What measures has LIFETIME Care at Home taken to protect their clients?

We use our web-based operating platform to ask each caregiver common Covid-19 questions at the beginning of each workday. They must answer “no” all questions prior to signing in for their first client. If they answered “yes” to any of those questions, an alert is sent to the caregiver’s supervisor and  it will then be determined if the employee can continue with their day. Caregivers are required to take their temperatures each day and report any symptoms of illness to their supervisor. That supervisor will advise the caregiver on the next steps prior to the caregiver reporting for work.